The Worst Taxi Company I've Used

Brams-Premier Cars really are the worst taxi company I've ever encountered. 100% of the taxis I've booked with them (and it's been A LOT over the years) have been late and I've never had so much as an explanation, let alone an apology. Car booked for 2:10 for an urgent dental appointment at 2:25. By 2:15 no taxi so I called to be met by a barrage of shouting and verbal insults finished off by being told our car was now cancelled and not to use them again if we need a car to be on time. As a small business owner (and a decent human being) myself I would simply never shout at a customer when the problem was quite clearly of our own making...and whether this was the owner or just an employee of the company it speaks volumes about their attitude towards customers. So, I'll take his advice and never use Brams again and I recommend that if punctuality matters to you that you find an alternative taxi company... I can highly recommend Parkside Taxis in Alva as a professional alternative

Richard Spooner - 15/10/2021